Goodrich & Associates

Process In Your Organization: Where should the work be done? (August 2017)

You won’t be surprised to hear that there is no “one size fits all” solution for the location within a business of a given task. And yet this is a nontrivial question, given the significant impact on both profitability and customer experience that task location can exert. Today’s newsletter considers several key factors to consider when making these decisions in your organization. Read more…